Last Updated: August 19, 2023
In today’s fast-paced world, tracking our packages has become almost second nature. Whether we’re eagerly awaiting a personal purchase or tracking a critical business shipment, knowing where our package is at any given time provides peace of mind.
United Parcel Service (UPS), one of the world’s leading package delivery companies, offers various tracking services to meet this demand. But can you track a UPS package by the last name? Let’s delve deeper.
Understanding UPS Tracking Options
Before discussing the specifics of tracking by last name, it’s essential to understand the conventional methods provided by UPS:
- Tracking Number: This is the most common method. Every shipment gets a unique tracking number, and you can input this on the UPS website or mobile app to see its status.
- Reference Number: If you’ve shipped a package and provided a reference (like an order number), you can use that for tracking.
- UPS My Choice: A service for residential receivers allowing them to get delivery alerts, reroute packages, and more.
- UPS Mobile App: Offers tracking features on the go.
So, Can You Track by Last Name?
UPS does not allow public tracking based on the recipient’s last name. There are solid reasons behind this:
- Privacy Concerns: Sharing tracking details based solely on a last name could lead to significant privacy breaches. Imagine someone trying to find out what you’ve ordered or when you’re receiving packages by simply knowing your surname.
- Accuracy Issues: Many individuals share the same last name. Providing tracking details based on this would lead to confusion and errors.
However, specific scenarios might give the impression of tracking by name:
- Contacting Customer Service: In some instances, if you’ve lost your tracking number and contact UPS customer service, they might ask for details like the recipient’s last name, address, or other specifics to help locate your shipment. This is not public tracking but a service-oriented solution to assist in unique situations.
- In-company logistics: Some businesses that frequently receive packages might internally sort or track packages by the recipient’s last name, especially if the business has a central receiving location.
Tips for Effective UPS Tracking:
- Save Your Tracking Number: Always keep your tracking number safe. It’s your most direct link to your shipment’s status.
- Use UPS My Choice: Sign up for this service if you frequently receive packages. It offers more control over your deliveries.
- Stay Updated with Notifications: Most online retailers will email or text you updates about your shipment, including tracking numbers and status updates.
- Ask the Shipper: If you’ve lost your tracking number, contact the person or company that sent you the package. They will likely have a record of it.
Final Thoughts
While tracking by last name might seem convenient, it’s not a feature UPS offers due to valid concerns about privacy and accuracy. For the most efficient tracking experience, always record your tracking number and utilize the tools and services UPS provides its customers.
FAQs about UPS Tracking
Q: What is a UPS tracking number, and where can I find it?
A: A UPS tracking number is a unique series of numbers and sometimes letters assigned to each package shipped via UPS. You can find it on your shipment receipt, email confirmation if you shipped online, or package label.
Q: How long does UPS keep tracking information for my packages?
A: UPS typically retains shipment tracking information for up to 120 days. However, you may have access to a more extended tracking history if you’re a UPS My Choice member.
Q: Is tracking a UPS package without a tracking number possible?
A: While the tracking number is the most direct way to track a package, you can sometimes use reference numbers (if provided during shipping) or sign up for UPS My Choice to view and manage incoming shipments.
Q: Why is my UPS package marked as “Delivered” when I haven’t received it?
A: There could be several reasons for this. The package might have been left in a safe spot at your location, delivered to a neighbor, or there could be an error. It’s best to check around your delivery area first, and if you still need help finding it, contact UPS customer service for assistance.
Q: Can I change my package’s delivery address after it’s shipped?
A: Yes, if you’re a member of UPS My Choice, you can redirect specific packages to another address or reschedule deliveries. There may be a fee associated with some changes.
Q: How do I sign up for UPS My Choice?
A: Sign up for UPS My Choice on the UPS website. It offers various services, including delivery alerts, the ability to reroute packages, and a delivery planner.
Q: Is there a UPS mobile app for tracking?
A: UPS has a mobile app available for Android and iOS. Using the app, you can track packages, find UPS locations, and much more.
